Renting is sometimes a difficult relationship due to the difference in expectations between a property being an asset of the owner and the home of the tenant.
Like all good relationships time and effort is required to ensure the best outcomes for all parties.
There are lots of resources out there to become familiar with the renting and leasing world from both sides of the story.
Buying or Renting Property in Australia from the Australian Government
Tenants rights in NSW from the Tenants Union